Frequently Asked
Questions
What follows are some of the most frequently asked questions about Atlantic Global Shippers. To learn more, send us an email.
Either the shipper, consignee, billing party or a third party logistics company may file a freight claim against a shipment, however only one claim per shipment maybe honored by the carrier.
Per NMFC Item # 300110, an invoice must be provided to substantiate the value of the product. This invoice will not be distributed to a third party, unless otherwise required by law.
It is the consignee’s responsibility to report concealed damages to the carrier. Please contact Atlantic Global Shippers at and ask to speak with A Customer Service Representative. Concealed damages must be reported within 48 hours from the time of delivery.
It depends, how quickly do you NEED it delivered? Atlantic Global Shippers designs custom SOP’s around some of the strictest service level agreements in the industry. Whether there is a patient on a table and a medical device needs to be delivered within 90 minutes, or marketing material that needs to be delivered next day, Atlantic Transports will customize a solution around your specific needs.
Atlantic Transports pioneered the next flight out (NFO) industry back in 1990 and continues to innovate in the space to this day. We offer a customized online platform specifically designed for mission-critical delivery. Atlantic Global Shippers maintains the highest levels of on-time service in the industry with the lowest failure rate, coupled with a strict focus on customer service. Atlantic Transports offers the latest technology providing the best visibility and tracking tools in the market place that will predicatively track the life of your Atlantic Global Shippers order. With services that range from big box retail consolidation programs, to service part logistic solutions, there isn’t anything Atlantic Transport can’t do for you.